Email Us
We usually reply within 24-48 hours.
Need help with your fake ID order, payment, or shipping? Whether you need support before placing an order or assistance with an existing one, our customer service team is ready to respond quickly and professionally. Before reaching out, check our FAQ page first - your question may already be answered there with step-by-step instructions.
Economy (20 days, $20) and Expedited (10-14 days, $50) options with tracking.
Coverage for production errors, damaged items, and lost packages.
Flat-rate pricing for every state with bulk discounts for 4+ orders.
Tips, guides, and the latest updates from FakeIDs.com.
Important Notice: All products offered on FakeIDs.com are novelty identification cards made for entertainment, collectible, and prop use only. They are not legal identification and must not be used unlawfully. By contacting us or using our services, you agree to comply with all applicable laws in your jurisdiction. Please review our Terms and Conditions for full details.
We typically respond within 24-48 hours. During busy periods it may take slightly longer. Make sure to check your spam folder if you don't see our reply.
If production has not started, we can usually make changes. Email order@fakeids.com with your order number and the details you want to change as soon as possible.
Once your order ships, you will receive an email with a tracking number. If you haven't received tracking details within 5 business days after processing, email us with your order number. See our Shipping Policy for full delivery timeframes.
Email us with your order number, a description of the issue, and photos if applicable. We cover production errors, damaged items, and lost packages under our Refund & Return Policy. Please report any issues within 7 days of delivery.
Yes. For large orders (events, film productions, or groups), email us your quantity and requirements. Orders of 4+ automatically get the bulk rate. Check our pricing page for current rates or email for a custom quote.